Domestic Workers' Agency

All about Domestic Work and a New Agency in Zimbabwe, Domestic Work and Organisation, Domestic Work and Wages on Mywage Zimbabwe.

The Young Women’s Christian Association (YWCA) in Zimbabwe has launched a new domestic workers’ agency that is expected to benefit both employers and employees in the sector.

According to the YWCA national general secretary Ms Sheila Matindike the new organisation would help address challenges such as unfair labour practices.

It is hoped that the YWCA will be able to match the prospective employer with a compatible employee thereby creating a situation of stability at home.

Trust in the home

One of the ways to achieve this is to assist particularly working parents and home owners, in identifying trustworthy, loyal and committed domestic workers to look after their children, the elderly, their homes and other assets.

In return, domestic workers entrusted with such responsibilities should be treated with dignity and respect and receive a decent paycheck.

Abuse of work situation

In respect of household work, the organisation observed a number of challenges affecting the sector. For instance, the organisation noted an increase in various forms of abuse by some domestic workers or employers including sexual abuse and abuse of assets.

There was also concern over thefts from employers which are on the increase and unfair labour practices, as some domestic workers are grossly underpaid. The purpose of the domestic workers’ employment agency is to establish a reliable pool of prospective domestic workers who are thoroughly vetted and documented for easy follow-up in case of problems including illness.

Basic training

There is also the need to provide basic training in some skills that first time employees and others may need, including operating gadgets such as washing machines and generators, among others.

“Ultimately, the agency seeks to bring peace of mind to employers when they have reliable and traceable domestic help in their homes,” said Ms Matindike.

Contact details

  • Contact person(s): Mrs Sango/Lindani Machajaire
  • Contact numbers: 04-486403/486755
  • Email address: ywcass@ywca.co.zw
  • Physical Address: 37 Coronation Avenue, Greendale, Harare

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