Hotel receptionists register guests, assign rooms, issue keys, provide information concerning the hotel services, make room reservations, keep a record of rooms available for occupancy and present statements of charges to departing guests and receive payment.
Skill level:
Semi-skilled
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- The majority of Hotel receptionists earn a salary between €886 and €1,760 per month in 2024.
- A monthly wage for entry-level Hotel receptionists ranges from €886 to €1,245.
- After gaining 5 years of work experience, their income will be between €1,043 and €1,526 per month.
Salary Check
Job Responsibilities
- Maintaining an inventory of rooms available for occupancy, reservations and room assignments
- Registering arriving guests, assigning rooms, verifying customers’ credit and issuing room keys
- Providing information regarding hotel services and services available in the community
- Providing information about availability of accommodation and making room reservations
- Responding to guests’ requests for housekeeping and maintenance services as well as to complaints
- Contacting housekeeping or maintenance services when guests report problems
- Compiling and checking guest accounts for charges using computerized or manual systems
- Receiving and forwarding messages in person or using telephones or telephone switchboard
- Reviewing statements of charges to departing guests and receiving payment