Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
Skill level:
Semi-skilled
Check your pay
- The majority of Telephone switchboard operators earn a salary between Ksh16,886 and Ksh67,545 per month in 2024.
- A monthly wage for entry-level Telephone switchboard operators ranges from Ksh16,886 to Ksh43,248.
- After gaining 5 years of work experience, their income will be between Ksh19,729 and Ksh53,103 per month.
Job Responsibilities
- Operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
- Making connections for outgoing calls
- Dealing with telephone inquiries and recording messages
- Forwarding messages to staff or clients
- Investigating operating system problems and informing repair services
