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Hotel managers

Hotel managers plan, organize and direct the operations of hotels, motels and similar establishments to provide guest accommodation and other services.

Role Responsibilities

  • (a) directing and overseeing reservation, reception, room service and housekeeping activities
  • (b) supervising security arrangements, and garden and property maintenance
  • (c) planning and supervising bar, restaurant, function and conference activities
  • (d) observing liquor, gaming, and other laws and regulations
  • (e) assessing and reviewing customer satisfaction
  • (f) overseeing accounting and purchasing activities
  • (g) undertaking budgeting for the establishment
  • (h) controlling selection, training and supervision of staff
  • (i) ensuring compliance with occupational health and safety regulations
  • (j) providing guests with local tourism information, and arranging tours and transportation

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