Shop supervisors

Shop supervisors supervise and coordinate the activities of shop sales assistants, checkout operators and other workers in retail and wholesale shops such as supermarkets and department stores.

Skill level: Semi-skilled

Check your pay

  • The majority of Shop supervisors earn a salary between GH₵483 and GH₵1,753 per month in 2024.
  • A monthly wage for entry-level Shop supervisors ranges from GH₵483 to GH₵1,147.
  • After gaining 5 years of work experience, their income will be between GH₵517 and GH₵1,462 per month.

Job Responsibilities

  • Planning and preparing work schedules and assigning staff to specific duties
  • Instructing staff on sales procedures, including how to handle difficult or complex cases
  • Ensuring that customers receive prompt service
  • Participating in and providing advice to managers on interviewing, hiring, training, evaluating, promoting and dismissing staff, and resolving staff grievances
  • Examining returned goods and deciding on appropriate action
  • Taking inventory of goods for sale and ordering new stock
  • Ensuring that goods and services are correctly priced and displayed
  • Ensuring that safety procedures are enforced

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